Welcome to Luna Belle Cosmetics. By placing an order with us, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.
Luna Belle Cosmetics is committed to delivering high-quality beauty products designed to enhance your natural beauty. Our mission is to provide safe, effective, and reliable products that align with modern skincare and beauty needs. That focuses on redefining beauty as a form of self -expression and confidence.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose except as expressly permitted by Luna Belle. Luna Belle and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Luna Belle believes that User conduct violates applicable law or is harmful to the interests of Luna Belle or its affiliates.
• Returns or replacements are accepted within 7 days of delivery.
• Due to hygiene and safety reasons, opened or used cosmetics products cannot be returned or refunded
• Products must be unused, unopened, and in their original packaging.
• Damaged, defective, or incorrect items will be eligible for replacement after verification.
• Returns initiated after 7 days of delivery will not be accepted.
• Orders can be cancelled only in the pending state (before processing begins).
• Once an order has moved to the processing or shipped stage, it cannot be cancelled.
• Refunds, if applicable, will be initiated to the original payment method used during purchase.
• We currently deliver across India.
• Delivery charges:
• Orders below ₹500 will attract a delivery fee of ₹99.
• Orders above ₹500 qualify for free shipping.
• Delivery timelines may vary depending on your location, typically ranging from 3–7 business days.
• Customers will be notified with tracking details once the order is dispatched.
• We accept payments through all major online payment gateways including UPI, Debit/Credit Cards, Net Banking, and Wallets.
• Cash on Delivery will be subject to additional handling charges.
• Customers are responsible for providing accurate billing and payment information.
• Any fraudulent transaction or attempt to misuse payment gateways will result in immediate cancellation of the order.
• Luna Belle Cosmetics reserves the right to block such users and take legal action if necessary.
• Luna Belle Cosmetics is not liable for delays caused by courier partners, unforeseen circumstances, or incorrect shipping details provided by customers.
• All products are formulated with care, but results may vary depending on individual skin type and usage.
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